Soren Maddox
Network administrator I, Cisco switching, Aruba wireless and Palo Alto firewalls
Tacoma, WAsoren.maddox@example.com(555) 736-4029sorenmaddox.example.com
Summary
Network administrator with an associate degree in network technology and the CCNA, on the two-person network team at a technical college with 3 campuses and 11,000 students. Handles switch and VLAN changes, Wi-Fi across 420 access points and firewall rule requests inside approved change windows.
Experience
Network administrator I
Jul 2024 – Present
Chambers Bay Technical College · Tacoma, WA
- Configured 1,300 switch ports and 38 VLANs across 3 campuses in approved change windows, with zero rollbacks in 14 months.
- Installed 140 Aruba Wi-Fi 6E access points in 2 new buildings from a predictive site survey, keeping roaming failures under 1% at the start of fall term.
- Processed 310 firewall rule requests on Palo Alto firewalls and removed 85 unused rules found in the first quarterly review.
- Diagnosed 3 classroom outages as a loop from an unmanaged switch using Wireshark and spanning tree logs, then enabled BPDU guard on 900 edge ports.
IT help desk technician
Jun 2022 – Jun 2024
Carbon River Health Network · Tacoma, WA
- Resolved 25 calls a day at a hospital help desk and closed 70% of Tier 1 network tickets without escalation, from port activations to VPN access.
Projects
Routing lab for the CCNA
Cisco Modeling Labs, OSPF, BGP, Python
- Built an OSPF and BGP lab of 12 virtual routers in Cisco Modeling Labs, with a Python script that backed up their configurations nightly for 180 days.
Education
Associate of Applied Science in Network Technology
Sep 2020 – Jun 2022
Chambers Bay Technical College · Tacoma, WA
Skills
- Routing and switching
- Cisco Catalyst, VLANs, OSPF, BGP
- Wireless
- HPE Aruba Networking, Wireless site surveys
- Security
- Palo Alto Networks firewalls, VPN
- Operations
- Wireshark, Python, Change management, Network troubleshooting
Certifications
Cisco Certified Network Associate (CCNA)
Mar 2024
Cisco
CompTIA Network+
May 2022
CompTIA





