Ingrid Solberg
Administrative assistant · Parks and Recreation front office · Notary Public
Denver, COingrid.solberg@example.com(555) 318-6642
Summary
Administrative assistant with one year running the front office of a city parks department that fields 60 calls and 25 walk-ins a day. Keeps the calendars of a director and 3 supervisors, and cut permit-application turnaround from 9 days to 4.
Experience
Administrative assistant
Aug 2025 – Present
City of Brightwater, Parks and Recreation Department · Brightwater, CO
- Managed the front office for a 38-person department: 60 calls and 25 walk-ins a day on a 6-line phone system.
- Coordinated the calendars of the director and 3 supervisors in Outlook, about 45 meetings a week, with no double bookings logged.
- Cut facility-permit turnaround from 9 days to 4 by building an Excel tracker that flags every application older than 2 days.
- Processed 1,100 permit payments a year, $186,000 in fees, with a daily reconciliation that has closed clean every month.
- Recorded minutes for the monthly parks advisory board and posted them within 48 hours for 12 consecutive meetings.
Office assistant (part-time)
Sep 2023 – Jul 2025
Alder & Finch Insurance Agency · Lakewood, CO
- Answered a 4-line phone and greeted 15 to 20 clients a day for a 6-agent office, 20 hours a week during the degree.
- Scanned 2,400 paper policy files into the agency's document system over one summer, indexed by policy number.
Education
Associate of Applied Science in Office Administration
Aug 2023 – May 2025
Clear Creek Community College · Lakewood, CO
Skills
- Office
- Calendar management, Front desk reception, Meeting minutes, Records management, Data entry
- Software
- Microsoft Outlook, Excel, Microsoft Word, Microsoft Teams, Adobe Acrobat, DocuSign
Certifications
Notary Public, State of Colorado
Aug 2025
Colorado Secretary of State
Microsoft Office Specialist: Excel Associate
Mar 2025
Microsoft





