Inez Delacroix
Data entry clerk · medical and dental claims · 10-key 11,800 KPH
Sioux Falls, SDinez.delacroix@example.com(555) 207-5813
Summary
Data entry clerk at a third-party benefits administrator since June 2025, keying medical and dental claims: 420 claim forms a day, alphanumeric 9,600 KPH and 10-key 11,800 KPH on the April 2025 test, 99.6% field accuracy on weekly audits. Certificate in business computer applications.
Experience
Data entry clerk
Jun 2025 – Present
Kettlewell Benefit Services · Sioux Falls, SD
- Processed 420 medical and dental claim forms a day into the claims system, holding 99.6% field accuracy on weekly 2% audit samples.
- Reduced returned claims 31% in 6 months by flagging missing provider IDs before keying and routing 150 a month back to intake.
- Maintained 2,100 scanned enrollment change forms during open enrollment, each indexed to its member record and checked against the source within 24 hours.
- Organized an Excel tracker of 300 rejected batches a quarter by error type, which the supervisor used to retrain 2 keyers.
- Cut a backlog of 1,900 dental claims to zero in 2 weeks during a staffing gap, working the queue oldest first without an accuracy drop.
Student office assistant, admissions
Sep 2024 – May 2025
Big Sioux Technical College · Sioux Falls, SD
- Processed 1,600 paper applications into the admissions database over 2 semesters, with no duplicate student record found at the spring audit.
Education
Certificate in Business computer applications
Aug 2024 – May 2025
Big Sioux Technical College · Sioux Falls, SD
Skills
- Input
- Data entry, Ten-key data entry, Document indexing, Data quality
- Records
- Records management, HIPAA, Medical billing
- Tools
- Excel, Microsoft Outlook, Microsoft Word, Google Sheets
- Other
- Quality Control
Certifications
Ten Key Certification
Apr 2025
Learn2Type





