Anouk Delacroix
Associate sales engineer · Observability platform · Commercial accounts
Boston, MAanouk.delacroix@example.com(555) 347-6082linkedin.example.com/anouk-delacroix
Summary
Associate sales engineer with 18 months at an observability software company, supporting 5 commercial account executives. Ran 41 technical evaluations in 2025 and won 29 on technical criteria, worth $2.6M in new annual recurring revenue.
Experience
Associate sales engineer
Mar 2025 – Present
Cinderwell Systems · Boston, MA
- Delivered 160 tailored demos to engineering teams in 2025, mapping their Kubernetes and AWS setups to platform features.
- Completed 22 security questionnaires and RFP technical sections, with an average turnaround of 3 days.
- Led 41 proofs of concept with written success criteria and won 29 technical decisions, worth $2.6M in new ARR.
- Documented setup steps for 9 common customer stacks in the team wiki, read by 30 sales engineers.
- Built a Terraform script that cut trial environment setup from 2 days to 40 minutes, now used by 14 sales engineers.
Technical support engineer
Jul 2023 – Feb 2025
Mystic Harbor Data · Cambridge, MA
- Resolved 1,400 customer tickets on data pipeline failures with a 94% satisfaction score.
Education
Bachelor of Science in Computer Engineering
Aug 2019 – May 2023
Neponset Institute of Technology · Boston, MA
Skills
- Presales
- Product demonstrations, Proof of concept
- Technical
- Kubernetes, Amazon Web Services, Terraform
Certifications
AWS Certified Cloud Practitioner
Jan 2025
Amazon Web Services





