Nadia Hollis
Product designer · Seller onboarding · 4,800 new sellers a quarter
Ann Arbor, MInadia.hollis@example.com(555) 248-7063work.example.com/nadia
Summary
Product designer owning seller onboarding at a two-sided marketplace, from problem framing to release with a product manager and 3 engineers. Took completed listings from 2,100 to 3,600 a quarter and cut time to first listing from 41 minutes to 18.
Experience
Product designer
Aug 2024 – Present
Huron Mills Marketplace · Ann Arbor, MI
- Led seller onboarding with a product manager and 3 engineers, from problem framing through release.
- Grew completed listings from 2,100 to 3,600 a quarter and cut time to first listing from 41 minutes to 18.
- Cut the listing form from 26 fields to 11 after 18 interviews named what new sellers found unclear.
- Shipped 3 experiments, and the 2 that won held their effect for 6 weeks after the test was switched off.
- Authored the release notes and support macros, and onboarding tickets fell 22% in the first month.
Seller support associate
Jun 2023 – Jul 2024
Huron Mills Marketplace · Ann Arbor, MI
- Resolved 1,900 seller conversations and wrote the help pages that cut repeat questions by a third.
Education
Bachelor of Science in Interaction Design
Aug 2019 – May 2023
Washtenaw Ridge College · Ann Arbor, MI
Skills
- Discovery
- User Research, Usability testing, A/B Testing
- Design
- Interaction design, Prototyping, Design Systems
- Tools
- Figma, Amplitude





