Silas Achterberg
HVAC service technician
Greensboro, NCsilas.achterberg@example.com(555) 648-1172
Summary
Residential service technician running a take-home van on gas furnaces, heat pumps, mini-splits and central air. EPA Section 608 Type II, which does not expire. Moved off the install crew after 13 months.
Experience
HVAC service technician
Mar 2025 – Present
Piedmont Comfort Systems · Greensboro, NC
- Completed 1,480 residential service calls in a year on gas furnaces, heat pumps, mini-splits and central air.
- Maintained callbacks at 4% against a 7% shop average across 3 consecutive quarters.
- Secured 210 maintenance agreements off service calls, the highest attach rate of 6 technicians.
- Documented readings, parts and cause of failure on every call and closed 98% of tickets the same day.
Install helper
Jan 2024 – Feb 2025
Piedmont Comfort Systems · Greensboro, NC
- Installed 140 residential systems from 2 to 5 tons with a lead technician, including line sets and condensate.
Education
Certificate in Air Conditioning, Heating and Refrigeration Technology
Aug 2022 – Dec 2023
Haw River Technical College · Greensboro, NC
Skills
- Equipment
- Heat pumps, Gas furnaces, Mini-splits
- Refrigerant
- EPA Section 608, Brazing, R-410A
- Diagnostics
- Electrical troubleshooting, Superheat and subcooling, Airflow
- Service
- Preventive maintenance, ServiceTitan, Customer communication
Certifications
EPA Section 608 Type II
Mar 2024
U.S. Environmental Protection Agency
OSHA 10-Hour Construction
Nov 2023
U.S. Department of Labor





